Thank you for your years of trust in our products. We hope that the products meet your expectations. If for some reason this is not the case, you can return the item within 14 days of receiving your package.
How can I return an item?
Follow these steps to return your item(s) to ESKIMO:
1) Pack your item(s) back in the original ESKIMO packaging.
2) Send an e-mail to firstname.lastname@example.org and request your return label and return document. After receipt, fill in the return form.
3) Place the article(s) you wish to return, together with the completed return form, in the bag/box in which your order has been delivered (or in your own packaging, if applicable).
4) Stick the return label over the original label on your parcel and hand it over at the Bpost office. You do not have to pay anything.Unfortunately, we cannot accept exchanges... it is best to place a new order with the correct/new size.
We thank you for your trust in Eskimo.
Eskimo Support Team